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Cyber Security

Operate the protections your organisation relies on.

Clear responsibilities, practical controls and evidence that supports better decisions.

Open Cyber Security Overview

Assess & improve

Cyber Security OverviewView the full cyber security overview. Cyber Security Posture AssessmentBaseline risk and prioritise improvement. Win the DayAlign decisions, ownership and recovery before they are needed. Essential Eight upliftBuild practical maturity over time. Credential exposureIdentify exposed business credentials.

Manage protection

Identity, endpoint & emailOperate the controls around people and devices. Security awarenessPhishing simulations and practical learning. Security Monitoring & TriageMonitor, assess and respond to meaningful security signals. Backup & Business ContinuityProtected data, tested recovery and continuity planning.

Start with responsibility

Who manages the basics?

Establish the baseline, define ownership and turn security requirements into an operating service.

Discuss cyber security

Managed Services

Support that stays connected to the business.

Helpdesk, maintenance, documentation, service delivery and planning in one accountable model.

Managed Services overview →

Day-to-day service

What managed IT includesUnderstand the operating model. Helpdesk & onsite supportPractical assistance from local engineers. Monitoring & maintenanceVisibility, patching and routine operations. Existing client supportSupport app, email and phone support routes.

Plan & improve

How we work with youService ownership and regular reviews. Lifecycle & strategyPlan upgrades, budgets and priorities. Managed HealthTechnology in a healthcare context. Outgrown your IT support?Move from a provider that no longer fits. Co-managed ITAdd capacity and specialist depth.

A service model that fits

Outsourced or co-managed.

Tell us how technology is supported now and where the pressure is building.

Discuss managed services

Solutions

Technology designed around the outcome.

Cloud, connectivity, infrastructure, communications and workplace services planned as one environment.

Talk through a requirement →

Cloud & workplace

Microsoft 365 & CloudProductivity, collaboration, security and managed cloud. SharePoint & MoreCollaboration, intranets, workflows and automation. Audio Visual Meeting RoomsTeams Rooms, BYOD and connected meeting spaces. Managed and Cloud PrintingManaged devices, cloud printing and supported workflows.

Infrastructure & connectivity

Networks & IT projectsSecure connectivity and carefully planned change. NBN and MobilesData circuits and business communications. 3CX communicationsVoice, mobile and collaboration.

Not sure where to start?

Share your concerns with us

Tell us what you want to strengthen, simplify or make more reliable.

Explore the next step

Integer IT

Local people. Broad capability.

Based in Port Macquarie and supporting organisations across the Mid North Coast and beyond.

About Integer IT →

People & experience

Meet the teamThe people behind the service. What our clients sayFeedback from supported organisations. Case studiesTechnology in real client environments. Technology partnersThe platforms we work with.

News & contact

News & ViewsSecurity and technology updates. Join the teamCareer opportunities at Integer IT. Sell your IT BusinessA confidential ownership conversation. Contact usStart a new conversation.

Mid North Coast

Technology expertise, close to home.

Regional by identity, with the experience to support complex and multi-site environments.

Discover Integer IT
Home / 3CX telephony

Business communications

3CX telephony.

3CX brings business voice, mobile applications, web calling and collaboration into one communications platform that can be designed around the way your team works.

What it means

A communications platform that can follow the work.

3CX delivers the capabilities modern organisations need without traditional PBX complexity. It uses concurrent-call licensing rather than licensing every user to a particular role or function, which can reduce licensing complexity and cost.

3CX simplifies communications, reduces hardware dependency and centralises customer interactions within a browser-based platform. Reporting, call management, collaboration and CRM features can scale with the organisation to support a more consistent customer experience.

3CX can connect desk phones, desktop clients, mobile applications, video and web communications within one platform.

Design still matters: call flows, numbers, failover, user experience and support should be configured around the organisation and its workflows.

Share your requirements with us

Tell us what must become safer, simpler or more reliable. We will help define the sensible next conversation.

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Connected modern workspace supporting business communications

The approach

Connect people, calls and collaboration.

01

Communicate

Support modern voice workflows across handsets, mobiles, browsers and remote users.

  • Voice, video and browser-based calling
  • Flexible user communication options
  • Support for modern work patterns
  • Voice to email

02

Integrate

Connect telephony with the applications and workflows that matter most to the business.

  • CRM and workflow integration pathways
  • Configuration aligned to business use
  • Better fit with day-to-day operations
  • AI-assisted call transcription integration

03

Support

Keep the platform stable through configuration management, updates and coordination with carriers and devices.

  • Ongoing system administration
  • Handset and service coordination
  • Support for changes and issues

Related areas

Connect communications to network and managed service.

Microsoft 365 & CloudExplore this area →Networks & projectsExplore this area →NBN and MobilesExplore this area →Managed and Cloud PrintingExplore this area →

A useful next step

Plan a communications platform that fits the business.

We will connect the business need to the technology, ownership and evidence required.

Talk to our team