Mid Coast Gaming is a leading service company, offering field service repair and maintenance services to a growing base on the Mid North Coast 7 days a week. They specialise in interactive entertainment and electronic equipment ranging from service calls to major installations and project work
The IT infrastructure at Mid Coast Gaming was spread over two physical servers, one running SBS2008 and the other running Server 2008 R2. The SBS2008 system hosted on premise Exchange and company data whilst the Server 2008 R2 system hosted their SQL based Business and Service Management systems. Both physical servers had expired hardware warranty.
The requirement was to replace both physical servers with one system that had the capacity to run all their required software and to ensure that system downtime during the migration process was kept to an absolute minimum to ensure that that Mid Coast Gaming didn’t breach their contracted SLA’s.
After extensive consultation with Mid Coast Gaming owner and director Aaron Barr we proposed the following solution….
The Implementation
Mindful of the requirement for minimum downtime across all systems we implemented our proposal in 2 phases:
Phase 1 – Migration to Office 365
Phase 2 – Replacement of Existing Servers
Mid Coast Gaming have a resilient Server and assured back up service on supportable software with fast responsive hardware which is within warranty. The investment cycle means that the platforms in place will not have to be reviewed for 5yrs.
Remote engineers have full access to hosted email and job scheduling.
Aaron Barr, Managing Director
Mid Coast Gaming has been utilizing John’s expertise to maintain our Computer Network for over 7 years. John joining Integer IT and Mid Coast Gaming transitioning to their support, was a simple decision to make. John and his team have just recently installed a new server along with upgrading all the software that comes along with it. The transition has been planned well and executed perfectly. We have had minimal to no disruptions and our system integrity has been fortified, back-ups tested and confirmed as 100% and, the ongoing maintenance of the system (which is ignored a lot) set in place.
I highly recommend utilizing Integer’s team for any upgrades or ongoing maintenance you may require.
John Raisborough, Senior Server Engineer at Integer IT :
By splitting the implementation into two phases we were able to provide Mid Coast Gaming with their desired result of a new robust system with minimum downtime incurred and they have migrated to a Proactive Managed service.