Outbound calls getting a 404 error 23/05/2025

Identified – Our upstream carrier is in the process or migrating traffic to an alternative path. This will help to resolve the outbound calling issue.
Next update is expected within 30 minutes

Investigating – We have received reports that customers cannot make outbound calls and getting a 404 error from our upstream carrier.

Our upstream carrier is currently investigating this and we will provide an update as soon as we have one

NBN Outage Coffs Harbour NSW 17/03/2025

• Incident Report:
• Monitoring: Our internal investigations show connections coming back online.
  We will monitor this and update accordingly.If you are still experiencing issues, please reboot your router and get in touch with our support team.
• Investigating: We We are aware of an outage affecting the NBN network in Victoria and New South Wales.
  There is no ETA on this and we are awaiting updates from NBN Co.

Next update will be provided in one hour.